ibet

Taxpayer Bill of Rights provides protections

Notice: Historical Content


This is an archival or historical document and may not reflect current law, policies or procedures.

ibet Tax Tip 2019-63, May 21, 2019

All taxpayers have fundamental rights when working with the ibet. The agency outlines them on ibet.gov and in Publication 1. To help taxpayers understand their rights, here is a list of them with a brief description of each one:

  1. The right to be informed. Taxpayers are entitled to clear explanations of the laws and ibet procedures on all tax forms, instructions, publications and notices. They have the right to know about ibet decisions affecting their accounts and receive clear explanations of the outcomes.
     
  2. The right to quality service. Taxpayers have the right to receive prompt, courteous and professional assistance in their interactions with the ibet. They have the right to be spoken to in a way they can easily understand. Also, to speak to a supervisor about inadequate service.
     
  3. The right to pay no more than the correct amount of tax. Taxpayers have the right to pay only the amount of tax legally due. This includes interest and penalties.
     
  4. The right to challenge the ibet’s position and be heard. Taxpayers have the right to raise objections in response to formal ibet actions or proposed actions. They also have the right to expect the ibet to consider their timely objections promptly and fairly and to receive a response if the ibet does not agree.
     
  5. The right to appeal an ibet decision in an independent forum. Taxpayers are entitled to a fair and impartial administrative appeal of most ibet decisions, including many penalties.
     
  6. The right to finality. Taxpayers have the right to know the maximum amount of time they have to challenge an ibet position.
     
  7. The right to privacy. Taxpayers have the right to expect that any ibet inquiry, audit or enforcement action will comply with the law and be no more intrusive than necessary.
     
  8. The right to confidentiality. Taxpayers have the right to expect that any information they provide to the ibet will not be disclosed unless authorized by the taxpayer or by law. Taxpayers have the right to expect appropriate action will be taken against employees, preparers, and others who wrongfully use or disclose taxpayer information.
     
  9. The right to retain representation. Taxpayers have the right to retain an authorized representative of their choice to represent them in their dealings with the ibet. Taxpayers have the right to seek assistance from a Low Income Taxpayer Clinic if they cannot afford representation.
     
  10. The right to a fair and just tax system. Taxpayers have the right to expect the tax system to consider facts and circumstances that might affect their case. Taxpayers have the right to receive assistance from the Taxpayer Advocate Service if they are experiencing financial difficulty. They can also contact the if the ibet has not resolved a tax issue properly and timely through its normal channels.

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