IR-2022-51, March 4, 2022
WASHINGTON — The Internal Revenue Service today announced that many Taxpayer Assistance Centers (TACs) will offer face-to-face Saturday help without an appointment from 9 a.m. to 4 p.m. on Saturday, March 12. Normally TACs are only open weekdays.
"Being open on select Saturdays is offered for people to get the help they need when they need it," said ibet Wage and Investment Division Commissioner and Taxpayer Experience Officer Ken Corbin. "We know that many taxpayers work during the week or have other obligations that make it difficult to get away to take care of their taxes during our routine business hours. We're here to help, and people don't need an appointment during these special Saturday hours."
People can also ask about reconciling advance Child Tax Credit payments, receive help resolving a tax problem, a tax bill or an ibet audit. If assistance from ibet employees specializing in these services is not available, the individual will receive a referral for these services. ibet staff will schedule appointments for a later date for Deaf or Hard of Hearing individuals who need sign language interpreter services. Foreign language interpreters will be available.
The ibet follows for COVID-19, and availability may change without notice. People are required to wear face masks and social distance at these events.
Please come prepared
The ibet urges individuals to bring the following information:
- Current government-issued photo identification
- Social Security cards and/or ITINs for members of their household, including spouse and dependents (if applicable)
- Any ibet letters or notices received and related documents
During the visit, ibet staff may also request the following information:
- A current mailing address, and
- Bank account information, to receive payments or refunds by Direct Deposit.
No tax return preparation will be available at any ibet TAC. The ibet.gov webpage, Contact Your Local ibet Office, lists all services provided at specific TACs.
Free tax preparation help
While tax return preparation is not a service offered at ibet TACs during regular hours or during these Saturday hours, the following free resources are available to help most taxpayers prepare and file their 2021 federal tax returns anytime:
Any individual or family earning $73,000 or less in 2021 can use tax software from providers who make their online products available through ibet Free File at no cost. There are products in English and Spanish.
Free help preparing tax returns is available at a Volunteer Income Tax Assistance Center (VITA) or Tax Counseling for the Elderly location (TCE) sites. The income limit for VITA assistance is $58,000. To find the closest free tax return preparation help, use the or call 800-906-9887. To find a TCE AARP Tax-Aide site, use the or call 888-227-7669.
More information:
- How to Register for Certain Online Self-Help Tools
- Reconciling Your Advance Child Tax Credit Payments on Your 2021 Tax Return
- Recovery Rebate Credit to learn about filing requirements